ZOOM Cloud Meetings App for Telehealth Sessions

Zoom Cloud MeetingsHere at Neuroplan, we love the ZOOM Cloud Meetings app. All you need is a computer with a webcam and a high speed internet connection. ZOOM meets telehealth requirements for confidentiality. The online sessions are password protected and the transmission is encrypted.

Enter the Live Online Session

Zoom App

Click on the image to launch ZOOM on your computer. If this is your first time using ZOOM, the program will automatically download and install. You may need to give permission for the program to use your webcam.

After the installation, you will see a window that requires a password. You can get a password by booking a session. If you have not done this yet, please use our online scheduler to pick a time that works for you. We offer free consults!

Using the ZOOM Cloud Meetings App on a Computer

Instructions for PC and MAC Computers: Click on the image above a few minutes before your appointment.

Enter your password. The software will try to use your camera and microphone. You may have to ALLOW this. You can adjust the settings while you are waiting for the session to start.

Password: [Enter the meeting password that you created when you booked the appointment.]

Using the ZOOM Cloud Meetings App on a Tablet

Instructions for an iPad: Download the Zoom Cloud Meetings app from iTunes.

Instructions for Android devices: Download the Zoom Cloud Meetings app from Google Play.

After you have installed the free app, go ahead and launch it. There is no need to create a ZOOM Cloud Meetings account. You will be joining the meeting, not hosting it.

Select Join Session

Meeting ID: 805-333-5039

Password: [Enter the meeting password that you created when you booked the appointment.]

Advice for Online Sessions with the Zoom Cloud Meetings App

1. Any laptop or tablet: This is the easiest option because laptops and tablets have built in cameras and microphones. Everyone in the room will be able to see and hear Anna automatically in ZOOM. Make sure that the client is sitting on a solid chair, not a rolling one.

2. A desktop computer without a webcam: This won’t work. You need a webcam and a microphone. If you have a mobile phone, you could use the Zoom app on your phone PLUS your desktop computer. There would be three participants in the session rather than just two. This works!

3. Desktop computer with a webcam and external speakers: Unfortunately there might be too much echo for Anna to hear the client’s speech accurately. To solve this, switch to a laptop computer or tablet if possible. If you do not have access to a laptop or tablet, you will need to get a USB headset and plug that into the computer.

4. Problems with Using a Headset with Children: Headsets are excellent for sessions with adults, but not great for sessions with children.

  • Only the child wearing the headset will be able to hear Anna
  • Adult helpers won’t be able to hear and participate
  • Most headsets are too large for a child’s head
  • Children tend to touch the microphone, creating static

5. Bandwidth: ZOOM Cloud Meetings needs lots of bandwidth. Your session will freeze or crash if you don’t have enough bandwidth. To solve this, CLOSE ALL THE OTHER PROGRAMS that are open on your computer. It also helps to TURN OFF WIRELESS DEVICES that you don’t need during the session. Keep your phone on so Anna can reach you, but turn off extra computers, televisions and extra phones.

6. Lighting: Webcams don’t work properly if there is a window behind the person. The camera tries to reduce the light coming in and the person turns into a dark shape. Make sure there is a wall behind the person, not a window. If you will be working on speech, please have a flashlight available for your session.

Join a Test Meeting in Zoom Now

Give it a try now. Click on the link to join a test meeting in ZOOM.

ZOOM Test Meeting